Frequently Asked Questions
Welcome to our FAQ page, your comprehensive guide to all things connectivity and innovation!
Here, we've gathered a wealth of information to address your queries about our cutting-edge tech products and accessories.
From detailed insights into our premium Christmas Tree and protective accessories to shipping timelines and return policies, our FAQ page is your virtual tech companion. Discover tips on product compatibility, installation guides, and troubleshooting support, ensuring that your Shareconn experience is smooth and seamless. Have questions about finding the perfect tree? Wondering about our shipping partners and delivery options? Curious about our hassle-free return process? Look no further – our FAQ page is your gateway to worry-free shopping.
We've anticipated your concerns and compiled a resource that goes beyond just answers; it's a trusted guide on your holiday journey with Shareconn. Shop with confidence, armed with the knowledge that we're here to make your tech experience truly exceptional.
Product Inquiries
The height includes the stand and is measured from the floor to the tallest tip of the assembled tree. The width is measured from one end to the other at the widest point of the fully assembled tree(diameter).
Shareconn Christmas trees vary in width, depending on the style of tree. Each product page on our website offers the specific item's dimensions!
That depends on how the tree is shaped, the bottom branches will be approximately 9"-14" inches from
the floor.
Yes, Shareconn treats all its trees with top-grade flame retardants.
Shipping
Yes, we offer free shipping on orders over $79.99. *Speciality items and larger trees might have additional shipping fees.
We currently offer shipping within the U.S. (excluding Hawaii and Alaska).
We are unable to ship to Po boxes.
Orders are typically fulfilled within 24 business hours of being placed. *Unless stated otherwise on the product page on our website.
Unfortunately, we are not able to ship to P.0. boxes.
Order Inquiries
Shop our line of products not only on our website but also at established storefronts like Amazon, Temu, and TikTok Shop.
Kindly reach out to our customer service team at support@shareconn.com.
Kindly reach out to our customer service team at support@shareconn.com.
Kindly reach out to our customer service team at support@shareconn.com.